Show All Answers

1. How do I pay my utility bill with a credit card?

To see what payment methods are accepted by Utility Billing, please view the following webpage. Utility Billing

2. How do I buy a cemetery plot?

For cemetery plot prices and purchases, please call City Hall at (512) 446-2511 or view the following webpage. Buying a Cemetery Plot

3. How do I reserve city facilities?

Call City Hall at (512) 446-2511 to reserve the Patterson Civic Center, a Fair Park facility or the swimming pool, which is available during swimming season.

4. How can I reduce the amount of water I use?

Water usage can be reduced by:

• Installing plants that require low water (xeriscaping)
• Regularly checking your meter to determine leaks
• Running your washing machine or dishwasher only when full
• Turning off the tap when brushing your teeth or shaving
• Watering your yard in the evenings or mornings when it is cool

View additional water conservation measures.

5. How can I find out what my monthly sewer bill will be?

The city calculates the residential monthly sewer bill based on the average water usage for November, December and January of each year. In March, the sewer bill is calculated and remains the same until the following March.

6. How do I find out what days my trash is collected?

Residents will have trash service once per week. To view a map of service days, click on the link below. Commercial customers requiring a dumpster must contact Progressive at (512) 251-9163 to set up their trash service. Map of Garbage Service Route

7. How do I report a pothole?

During normal business hours, call City Hall at (512) 446-2511 to report potholes. A work order will be issued to repair the pothole. After office hours and on weekends, call the Police Department at (512) 446-3436 to report potholes.

8. How do I report a water or sewer leak?

During normal business hours, call City Hall at (512) 446-2511 to report water or sewer leaks. A work order will be issued to repair the leak. After office hours and on weekends, call the Police Department at (512) 446-3436 to report leaks.

9. How do I have my tree limbs removed?

Call City Hall at (512) 446-2511 and report your location. A city official will inspect the amount of tree limbs you need removed and will provide a cost estimate to remove the limbs. You may either accept or not accept the cost estimate.